Last updated on January 10, 2024
Welcome to sugar match. (Herein “sugar match”). This Policy describes how sugar match (“us,” “we” or “sugar match”) uses and discloses information of you when you access or use the sugar match mobile application, Facebook application or its website found at candieapp.site whether through a mobile device or computer (collectively, the “Service”). This Policy is only applicable to the sugar match Service, and not to any other websites that you may be able to access from the sugar match Service, each of which may have data collection and use practices and policies that differ materially from this Policy. We encourage you to read this Privacy Policy carefully when using our Services or transacting business with us. By using our Service, you are accepting the practices described in this Privacy Policy. WE DO NOT PERFORM CRIMINAL BACKGROUND CHECKS.
1.Information We Collect
We collect information generated as you use our services, for example access logs, as well as information from third parties. If you want additional info, we go into more detail below.
a)Information you give us
You choose to give us certain information when using our services. This includes:
When you create an account, you provide us with at least some additional basic details necessary for the services to work, such as your location. You may also provide us with photos and a personal description.
When you use the services you give us permission to collect your precise geolocation (latitude and longitude) through various means, depending on the service and device you’re using, including IP address, GPS, Bluetooth or Wi-Fi connections.
When you complete your profile, you can share with us additional information, such as details on your personality, lifestyle, interests and other details about you, as well as content such as photos and videos. To add certain content, like pictures or videos, you may allow us to access your camera or photo album. Some of the information you choose to provide us may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation and religious beliefs. By choosing to provide this information, you consent to our processing of that information.
When you subscribe to a paid service or make a purchase directly from us (rather than through a platform such as iOS or Android), you provide us or our payment service provider with information, such as your debit or credit card number or other financial information.
If you contact our customer care team, we collect the information you give us during the interaction. Sometimes, we monitor or record these interactions for training purposes and to ensure a high quality of service.
If you ask us to communicate with or otherwise process information of other people (for example, if you ask us to send an email on your behalf to one of your friends), we collect the information about others that you give us in order to complete your request.
We also process the content you publish, as part of the operation of the services.
b)Information we receive from others
In addition to the information you provide us directly, we receive information about you from others, including:
Other Users
Other users may provide information about you as they use our services. For instance, we may collect information about you from other users if they contact us about you.
Other Partners
We may receive information about you from our partners, for instance where sugar match ads are published on a partner’s websites and platforms (in which case they may pass along details on a campaign’s success).
C)Information collected when you use our services
When you use our services, we collect information about which features you’ve used, how you’ve used them and the devices you use to access our services. See below for more details:
Usage Information
We collect information about your activity on our services, for instance how you use them (e.g., date and time you logged in, features you’ve been using, searches, clicks and pages which have been shown to you, referring web page address, advertising that you click on) and how you interact with other users (e.g., users you connect and interact with, time and date of your exchanges).
Device Information
We collect information from and about the device(s) you use to access our services, including:
hardware and software information such as IP address, device ID and type, device-specific and apps settings and characteristics, app crashes, advertising IDs (such as Google’s AAID and Apple's IDFA, both of which are randomly generated numbers that you can reset by going into your device’ settings), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address);
your precise geolocation (latitude and longitude) through various means, depending on the service and device you’re using, including IP address, GPS, Bluetooth or Wi-Fi connections.
information on your wireless and mobile network connection, like your service provider and signal strength;
information on device sensors such as accelerometers, gyroscopes and compasses.
1.How We Use the Information We Collect
a)How We Use Personal Information: We may use your email address and your other personal information to help us efficiently operate the Services, to contact you in connection with your membership and other activities on the Site (including, but not limited to, confirmation emails or important news that could affect your relationship with our site), and to forward messages to you from other sugar match users. These types of communications are known as “Operational Communications.” To operate the Services, we may share your personal information with our agents, representatives, contractors and service providers so they can provide us with support services such as authorization of credit card transactions, email origination, receipt or support services, and customer relationship management services. We require these entities not to use your information for any other purpose. Besides, any third party with whom we are allowed to share your personal information is authorized to use your personal information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for any of their actions or omissions. Those who contact you will need to be instructed directly by you regarding your preferences for the use of your personal information by them. Please read the information below under the heading “Special Cases in which we Share Personal and Financial Information” to learn more ways where we may share your personal information.
b)How We Use Financial Information: To process purchases, we may require your name, address, phone number, email address and credit card information. We use your financial information to, if applicable, check your qualifications and to bill you our service. By making a purchase, or engaging in any other kind of activity or transaction that uses financial information, on the Site, you consent to our providing your financial information to our service providers and to such third parties as we determine are necessary to support and process your activities and transactions, as well as to your credit card issuer for their purposes. These third parties may include the credit card companies and banking institutions used to process and support the transaction or activity.
c)Location Information and Services: This Service includes location based services and features. These features are used to connect you to other users based upon your geographic location, and provide other services that personalize your experience. To implement these features we collect your location data, including but not limited to GPS data, WiFi data, and cell tower data.
d)Special Cases in which we Share Personal and Financial Information: Your personal information, Certified Financial Information or financial information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy or to comply with the law or to protect the interests or safety of sugar match or other visitors to the Site.
e)How We Use Public Information and Other Demographic Information: We may review all your demographic information. We may use public information to enable other users to determine whether they are a match for you and to communicate with you. We may use demographic information to tailor the Service and cater to your interests. In addition, we may also use the information you provided during registration, to automatically set up an email account for you at the registered Service, so that you can make online dating and social networking more convenient and secure.
2.With Whom We Share Your Information
We share the categories of Personal Data described above as follows:
(a) Service Providers. We may share your information with third-party service providers for business purposes, including those that provide business, professional, or technical support functions that make products and our Services available to you. We may also share information about you with your financial service provider in order to verify and make transactions and refunds and for fraud detection and prevention purposes.
(b) Third Parties. We do not share Personal Data with third-parties for their direct marketing purposes without your permission. If you access third-party services—such as social media services, third-party single-sign on tools, or mobile platforms for in-app purchases—through our Services, these third-party services may be able to collect information about you, including information about your activity on the Services, and they may notify your connections on the third-party services about your use of the Services, in accordance with their own privacy policies. Finally, our Services consist of making your profile data available to other users of our Services in order to find Matches at your direction.
(c) Legal Matters; Safety. We may access and disclose your information to respond to subpoenas, judicial processes, or government requests and investigations, or regarding an investigation on matters related to public safety, as permitted by law, or otherwise as required by law. We may disclose your information to protect the security of our Service including our servers, network systems, and databases. We also may disclose your information as necessary, if we believe that there has been a violation of our Agreement, any other legal document or contract related to our Service, or the rights of any third party.
(d) Transfer of Business or Assets. We may transfer assets in connection with a corporate transaction such as a merger or bankruptcy. If another entity acquires us or any of our assets, the information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be transferred to third parties.
(e) Marketing Statistics and Analytics. We may share Aggregate Data, anonymous, or de-identified data with third parties for their marketing or analytics uses.
(f) Our Affiliates. We may share information with our affiliated dating websites, subject to the limitations set forth in our Service Agreement or on those dating websites.
(g) Our Subsidiary Site. We may share information with our Subsidiary Site, subject to the limitations set forth in our Service Agreement or on those dating sites.
3.How We Protect Your Personal Information
Sugar match takes reasonable measures in an effort to prevent the loss, misuse, and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss, misuse or alteration, and we will have no liability to you or to any third party arising out of any such loss, misuse or alteration. Sugar match may store and process personal information in the United States and other countries.
4.Choice About the Collection and Use of Your Information
You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our Service because such information may be required in order for you to register as user; purchase products or services; participate in a contest, promotion, survey, or sweepstakes; ask a question; or initiate other transactions.
Our Service may also deliver notifications to your phone or mobile device. You can disable these notifications by deleting the relevant Service or by changing the settings on your mobile device.
You can also control information collected by cookies. You can delete or decline cookies by changing your browser settings. Click "help" in the toolbar of most browsers for instructions.
5.Children's Privacy
Although our Service is a general audience Service, we restrict the use of our service to individuals age 19 and above. We do not knowingly collect, maintain, or use personal information from children under the age of 19.
6.Changes to Privacy Policy
We will occasionally update this Privacy Policy. When we post changes to this Privacy Policy, we will revise the "last updated" date at the top of this Privacy Policy. We recommend that you check our Service from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.
7.Request App Permissions
Specifically, we will require access to:
• 1) Your album so you can upload photos for your profile and send out pictures.
• 2) Your camera so you can take photos for your profile and send out pictures.
• 3) Your location so you can search for people nearby.
• 4) Your microphone so you can record your voice and send out voice messages.
8.Contact Us
If you have any questions regarding this privacy statement, the processing of your personal data, you can contact us directly. We are also available to you in the case of requests for information, requests, or complaints:
Our Data Protection Officer can be reached by support@candieapp.site